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City water exceeds EPA standards, report says

Water Treatment Facility Manager Ricky J. Levi conducts water quality testing in the lab. Water Treatment Facility Manager Ricky J. Levi conducts water quality testing in the lab.

The City of Hendersonville continues to exceed the U.S. EPA standards  for water quality, a new report confirms.

The report, also referred to as the Consumer Confidence Report, showed that the city had no violations in any of the cagtegories measured.

“This report gives our customers a summary of the results from the testing that was completed throughout the year,” Water Treatment Facility Manager Ricky J. Levi said. “It tells them where their water comes from and the care that’s taken by our staff to provide them with clean drinking water.”

The report can be accessed at under the ‘Reports and Other Program Information’ section or by following the direct link at The report will also be included in water customer’s bills with hard copies of the report being available for pick-up next month at City Hall.

City water customers are served by a water supply that is taken from three sources: two intakes located inside Pisgah National Forest within the Mills River Watershed and another from the main stem of the Mills River. The Water Treatment Plant at 4139 Haywood Road in Mills River is permitted to treat up to 12 million gallons a day with a conventional water treatment process that includes coagulation, sedimentation, filtration and disinfection.

Levi explained that his staff must obtain and maintain a number of state certifications and follow a strict sampling schedule that ranges from turbidity testing occurring every fifteen minutes to other sampling taken hourly, daily, yearly and beyond.

“It really never stops,” he said. “It runs the gamut whether its bacteriological or chemical testing. It’s probably the most regulated industry in the world.”

Levi applauds his staff for their dedication and the impact they have on the public.

“I know in my case, I wanted to get involved in something that gives back to the community,” said Ricky Levi. “Providing people with clean water is a job that makes you feel like you’re making a difference in people’s everyday life.”

For more information about the 2018 Water Quality Report or for questions relating to water provided by the City of Hendersonville, please call Ricky J. Levi, Water Treatment Facility Manager at (828) 891-7779 or email him at