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Sheriff seeks feedback on services

By Bill Moss, Published: February 6, 2014

The Henderson County Sheriff's Office in partnership with Western Carolina University is mailing a community survey to 4,500 random addresses in Henderson County over the next few weeks, Sheriff Charles McDonald announced.

The purpose of the survey is to gauge community satisfaction in the services provided by the Sheriff's Office and to gather information on improvements that could be made and services provided. A committee consisting of members from each division of the Sheriff's Office began working with Western Carolina University staff in mid-2013 to produce this survey.
McDonald asked residents who receive a survey to complete it and mail it back to Western Carolina University in the postage pre-paid envelope that is included.
Getting feedback from the community is part of Sheriff McDonald's 2013-2014 Strategic Plan, which included three goals: 1. Establishing a fair and transparent personnel process, 2. Providing high quality law enforcement to include a community survey and, 3. A crime reduction goal of reducing the number of residential breaking and entering and larcenies by 12 percent.
The labor and analysis for this survey was done at no cost by Western Carolina University. The postage and printing costs were covered by drug forfeiture assets.